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We are the best authorized service in Europe that is available to you in the comfort of your home. We will come to you wherever you are in Europe. Our professional technicians have more than 400 square meters at their disposal. These experts in more than 20 different brands are trained directly by the manufacturers and they have more than 10 000 spare parts at their disposal, including special diagnostic equipment and battery service. That is why you may fully trust us. We keep our know-how, diagnostics, parts and experts under one roof where we perform thousands of repairs every year. That is why we are faster than a local service shop in your town. You do not have to go anywhere and we will deliver the repaired vehicle to your doorstep safely repaired and in top shape. We are the only ones in the world to use a digital service logbook where you can find records of all service actions and used parts. You may even record your own home service to this logbook. When the day comes to sell your vehicle, it will have a higher value with this logbook thanks to reliable records demonstrating how you took care of it over the years.

With a turnover of over €6 million, we were able to invest in modern logistics and warehouses. We keep most of the goods in stock and ship anywhere in Europe within five hours of ordering. Our customers therefore do not have to wait unnecessarily. The only delay between our warehouse and you is the courier. We handle claims and service cases equally fast as we ourselves do not like to wait longer than necessary. Each shipped item undergoes a quality check not only at the manufacturer but also at our place, so that we can be sure that you only receive the goods of highest quality.

Do you want to know what our most express delivery looks like? It can't get any faster. * Only available in selected regions

If you somehow happen to damage your brand new scooter, we will repair it free of charge without any unnecessary questions asked. We can offer this kind of maximum care thanks to our service supercenter and a team of experienced professionals. It involves extended warranty and, in particular, free repair service where we even repair any mechanical damage for you, regardless of how it occurs*. All our customers receive this service absolutely free during the first 30 days since we wish them to be able to enjoy their purchase without unnecessary worries. The best ride is the one without worries! That is why Max Care is here, the only worry-free extended warranty and free service of personal electromobility equipment in Europe.

We watch the prices of our competitors and keep the best possible prices on the market. Nevertheless, should you find any relevant offer at a better price, we will gladly match it. We do not crawl under any such potentially lower price, we only match it as we do not want you to choose us just because of cheap prices. There are plenty reasons to choose us than just the price. Doing business without providing any added value and focusing solely on prices is not sustainable in the long term.

We do not perceive our business as an idea of how to get rich fast, but as a mission to transition our world closer to ecological and practical personal electromobility solutions. At the same time, we feel co-responsibility for the future of our planet, and thus of our children. That is why we behave responsibly both as a company and as individuals who make it up. We will be happy if you too choose this mode of transportation, and if the price is the only thing holding you back to join our community, we will do our best to convince you. By doing so, we will reduce the burden on the planet.

We do not trust manufacturers’ claims and neither should you. We are not saying that they are lying. However, everyone has their own methodology and, therefore, it is difficult to mutually compare their claims. That is why we test independently all the provided specs using our own scientific methodology. We are a world leader in such accurate and independent tests.

However, we are not doing it to be the world’s best but rather so that our customers have accurate and exact data available to make a responsible decision. This is only possible on the basis of real measured data and not on the basis of marketing claims made by manufacturers. Among others, we test the following specs: maximum range, range in a city cycle, minimum range (riding at top speed), acceleration, top speed, braking distances and times, weight, as well as actually delivered power.

With your purchase, you will receive a unique Certificate of Originality with the guarantee of origin. We are able to provide this certificate as we work exclusively and directly with manufacturers and without any intermediaries, agents or wholesalers. We simply import the goods directly from the manufacturer’s factory to our warehouse and directly to you, without any intermediaries. We are therefore able and do guarantee 100% originality and quality of the entire purchased product.

This is important because the market is flooded with cheap copies, as well as original scooter bodies fitted with non-original electronics and batteries. Thanks to our approach and the Certificate, with us you do not have to worry about all those things. What is even better, when the time comes to sell your vehicle, the new buyer won’t have to worry about those things either. You will therefore sell your scooter for a higher price. The holder of the Certificate of Originality has a lifetime guarantee of origin of the goods and, should a non-genuine origin be proven, even many years later, such holder may choose between a refund or having non-genuine goods replaced with original merchandise.

We are constantly working not only to sell scooters but also to provide the best service and advice. We likewise work on improving rider safety and education in this field. As the only company out there, we have prepared for you an extensive guide to safe electric scooter riding and made it freely available to everybody. Even to those who are not our customers, even to our competition. Because the most important thing is always to get home safely to those we care most about. Improved safety is therefore in the common interest of us all.